Refund policy
8. RETURN OF GOODS
8.1. Please choose carefully before confirming your Order as we do not have to provide a refund if you have changed your mind about a purchase. If the Goods are faulty, we will meet our obligations under the Consumer Guarantee Act 1993 if applicable (see clause 9).
8.2. Goods damaged in transit must be reported to the Supplier within 5 business days of their receipt, along with the quoting packing slip or invoice number.
8.3. Where it is identified that damage occurred after risk in the Goods passed to the Customer, we accept no responsibility for such a claim.
8.4. Any shipping costs to return the original Goods to us will be at our cost, where we consider that the Goods have breached a consumer guarantee. However, if on examination of the Goods returned to us, the Goods are found not to have breached any consumer guarantee, we may charge you a fee for examining the Goods and any fee for returning the Goods to you.
8.1. Please choose carefully before confirming your Order as we do not have to provide a refund if you have changed your mind about a purchase. If the Goods are faulty, we will meet our obligations under the Consumer Guarantee Act 1993 if applicable (see clause 9).
8.2. Goods damaged in transit must be reported to the Supplier within 5 business days of their receipt, along with the quoting packing slip or invoice number.
8.3. Where it is identified that damage occurred after risk in the Goods passed to the Customer, we accept no responsibility for such a claim.
8.4. Any shipping costs to return the original Goods to us will be at our cost, where we consider that the Goods have breached a consumer guarantee. However, if on examination of the Goods returned to us, the Goods are found not to have breached any consumer guarantee, we may charge you a fee for examining the Goods and any fee for returning the Goods to you.
